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Privacy Policy

Florida Suncoast Tourism Promotions, Inc, (“FSTP”) respects your privacy and is committed to protect the personal information that you share with us. Below is our privacy policy that applies to Floridatourism.com (the “Site”).

The Site is intended for use by persons who are over 18 years of age. By visiting the Site or communicating via telephone or otherwise with FSTP, you are accepting the practices described in this Privacy Policy.

Collection of Information 
All “personal information” (“personal information” is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains including, but not limited to, a first and last name, email address, a home, postal or other physical address, or other contact information) that we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of such collection. FSTP reserves the right to change the Privacy Policy from time to time at its sole discretion. You will be deemed to have been made aware of, and will be subject to, the changes to the Privacy Policy after such notice has been posted for thirty (30) days. When you browse our website, you can do so anonymously, unless you have previously indicated that you wish FSTP to remember your login and password. We do log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there. But we do not link your IP address to any personal information unless you have logged in to our website. Like many other websites, the Site may use a standard technology called a “cookie” to collect information about how you use the site. See “Cookies and Tracking Technology” below. FSTP collects personal information when you register with FSTP, when you use or purchase FSTP products or services over the telephone or otherwise, when you participate in an online survey, when you ask to be included in an email or other mailing list, or you submit an entry for a sweepstakes or other promotions, when you submit your personal information to FSTP for any other reason. If you contact FSTP directly over the telephone, the information you provide is also subject to this Privacy Policy. FSTP only uses such information if it has been collected in accordance with acceptable privacy practices consistent with this privacy policy and applicable laws.

How Your Information is Used 
FSTP uses information for several general purposes: to fulfill your requests for certain products and services, to personalize your experience on our website, to keep you up to date on the latest special offers, or other information we think you’d like to hear about, and to better understand your needs and to provide you with better services. We may also use your information to send you direct marketing information or contact you for marketing research. From time to time, we may send you notices of special offers, and other promotional communications. We will always give you the opportunity to “opt out” of receiving direct marketing or market research. This means we assume you have given us your consent to collect and use your information in accordance with this policy unless you take affirmative action to indicate that you do not consent, for instance by clicking or checking the appropriate option or box at the point of collection. In some cases, when applicable, we will provide you with the opportunity to “opt in.” This means we will require your affirmative action to indicate your consent before we use your information for purposes other than the purpose for which it was submitted. FSTP may collect information about the use of the Site, such as the types of services used and how many users we receive daily. We may use all or part of any information that you provide on this Site to personalize your experience the next time you visit us. This will make better use of your time and should make your visit much more productive. FSTP does not sell, rent or lease its customer lists to third parties. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party.

Cookies and Tracking Technology 
A cookie is a small data file that certain Web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you’ve visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other sites. Some parts of the Site may use cookies to track user traffic patterns to determine the usefulness of the website information, and to see how effective our navigation structure is in helping you reach the information. If you prefer not to receive cookies while browsing our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, but this may prevent you from using most functions of the Site.

 

Sharing your information 
FSTP does not sell or rent your personal information to anyone.
Your personal information is never shared outside FSTP or its travel affiliates (including Expedia, Inc.) without your permission, except under conditions explained below

Service providers 
To provide and process the services you request, FSTP shares your Personal information with our authorized service providers that perform certain services or functions on our behalf. We only share information about travel either reserved or purchased on the Site. Our service providers need information about you, as well as your credit card information, to process and confirm your travel reservation. These service providers will disclose information about you to hotel, airline, cruise, rental car, and other travel suppliers whose products you have purchased. Like any other travel agent, this information must be shared with our travel suppliers to confirm your reservation and travel preferences. Although FSTP offers travel information/products from hotel, airline, cruise, rental car, and other travel suppliers that are reputable companies, we have not placed limitations on these suppliers from using or disclosing your information without your permission. Therefore, we encourage you to review the information privacy practices of any travel suppliers whose products you purchase on the Site. In addition, these travel suppliers may also contact you as necessary to obtain additional information about your confirmed reservation. FSTP will occasionally share aggregated information with our service providers. This information does not contain any personal information and is used to develop featured programs and content that will be of interest to our members and site visitors. In the event that you make a new, or update an existing, travel reservation, your information may be accessed by a third-party service provider, as necessary, to respond to your request for customer service. FSTP may contract a reputable third party to facilitate the distribution of survey, promotion, or sweepstakes programs. Upon completion of these projects, all information is returned to FSTP.

Our obligations
FSTP may be required by law to disclose information you have provided in obtaining our travel products or services. FSTP may also disclose information against someone who poses a threat to its interests (such as customer fraud) or whose activities could bring harm to others. In addition, it may be necessary for FSTP to provide customer information to third parties, such as credit card companies, for the purpose of resolving disputes that arise in the normal course of business.

Privacy-Related Inquiries and Complaints 
FSTP takes its users’ privacy concerns seriously. If you believe that FSTP has not complied with this Online Privacy Policy with respect to your personal information or you have other related inquiries or concerns, you may write to: Florida Suncoast Tourism Promotions. Inc. attention: Privacy Officer, 10750-75th Street, Largo, FL 33777-1422. In your letter, please describe in as much detail as possible the nature of your inquiry or the ways in which you believe that the FSTP Online Privacy Policy has not been complied with. We will investigate your inquiry or complaint promptly. Please note that FSTP is not responsible for the content or privacy practices of non-FSTP Web sites to which the Site or any other web site may link. You should review the privacy policy of such sites before using the sites.

 

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